Chances are, you're spending way too much on your CRM System

Download this FREE White Paper to check out the TCO, or Total Cost of Ownership for a CRM system and see why the Telenotes vCRM™ is the most cost effective solution on the market today!

INDUSTRIES SERVED

WHY TELENOTES vCRM ™

Telenotes understands that revenue is increased as people perform at peak levels in the areas of expertise in which they were hired to work. Carving out time in a sales professional's day to do clerical data entry work is literally similar to forcing your top thoroughbred race horse to pull a plow through the field. Tying your field sales rep to their desk or laptop takes them out of the race and slows down the entire sales process.
Did you know? According to an industry study conducted by Performance Solutions Group, it takes approximately 15 minutes per sales call, or 1.5 hours per day (assuming your reps makes 6 sales calls per day) to accurately manage a typical online CRM system? That's over 30 HOURS per month sitting at a computer! Multiply 30 hours per month by the number of sales professionals on your team and the time spend typing is killing potential sales growth.

Additionally, in a survey conducted by Jim Dickie and Barry Trailer with CSO Insights, they found that on average CRM user adoption hovers at around 55%. They also noted that the top two “issues” or complaints with CRM are #1, gaining user adoption and #2, updating and managing the data.

Evidence of the user adoption problem is the number of companies that have emerged with the sole purpose of helping companies "adopt" a CRM they already purchased.  That is like buying a car and then having to hire an additional service to help you learn how to drive it.

It's easy to see how from the advent of CRM, companies have struggled to get total company buy-in. Hence the ongoing struggle… How do C-level and front line managers get information from the field to accurately make decisions, forecast for future growth and how to increase the bottom line, without placing undue burdens on their people. Sales professionals understand the need to accurately manage their time and territories, yet they also understand that they were not hired for their proficient data entry skills. Each time the company introduces a "new system" to "help" the sales team; it always comes down to more endless data entry fields and check boxes.

INDUSTRIES SERVED

Wholesale Supply and Distribution

Whether you sell tires or trucks, or you sell toilets or trinkets, wholesale distribution is the backbone of our Country! As a wholesaler, you hire train and coach your field sales team so they in turn can enter their territory prepared to win business. On top of that, you provide them with tools and systems to allow them maximize their productivity and close more deals.
Because The Telenotes Voice Advantage CRM requires ZERO data entry on the part of your field sales reps, your team is able to spend more time with customers and prospects, and less time in the office at their computer. Some of our customers report 30 – 40% increases in sales rep productivity.

Wholesale Supply and Distribution companies use Telenotes because they understand that their sales reps are not proficient at data entry. They also understand that an increase in face time with customers equals an increase in bottom line results. Telenotes has proven to reduce admin burden by 5 – 7 hours per week per sales rep.

By using Telenotes, your management team will have access to more detailed, timely information at their fingertips. Our custom automated email reporting saves managers several hours per week by delivering critical information right to their inbox.

Your field sales team will have access to, and benefit from, a sales productivity enabling them to spend more time with customers and prospects, and less time in the office or behind their computer.

INDUSTRIES SERVED

Manufacturer Rep Firms

As a manufacturer rep firm you are walking an ever moving tight rope. Yours is the challenge of balancing your time and efforts to represent, promote and service multiple manufacturers to everyone from the distributor, to the end user, and all levels in between. We understand that more than ever before factories are demanding , and often requiring, more information from you,
their eyes and ears in the market place. As a result, rep firms are being stretched on all sides to "report".

Because The Telenotes Voice Advantage CRM requires ZERO data entry on the part of your field sales reps, your team can easily verbally summarize their selling activity by factory, and by customer.

Gone are the days of emailing, calling or chasing your sales reps trying to prepare for one or more manufacturer manager visits. Because your reps can easily dictate their notes, the information coming to you is more detailed, timelier and more accurate than ever before.

Manufacturer rep firms use Telenotes because they understand they understand that their sales reps are not proficient at data entry. They also understand that an increase in face time with customers equals an increase in bottom line results. Telenotes has proven to reduce admin burden by 5 – 7 hours per week per sales rep.

By using Telenotes, your management team will have access to more detailed, timely information at their fingertips, and your sales team will have access to, and benefit from, a sales productivity system that will enable them to easily manage the lines they are discussing and track commitments made to their customers.

INDUSTRIES SERVED

Medical Device Sales

Medical device sales presents a unique set of issues. Where hospitals and clinics are typically stationary in location, the personnel changes are often challenging to track and manage. Managing in-service meetings, lunch-n-learns and other opportunities to get in front of doctors and their nurses is difficult at best. Tracking and reporting on this activity is even more burdensome for a sales person who typically is not sitting in his/her office all day.
Medical device sales teams find Telenotes a valuable tool simply because we eliminate the need for yet one more call report to be typed up and submitted. By using Telenotes, medical device sales reps can easily dictate (Just as the docs use their dictation devices) the details of each visit into their cell phone. No need to return to the office and update new contacts, lunch-n-learn attendees and results, or other sales related activities.

Medical device companies use Telenotes because they understand they understand that their sales reps are not proficient at data entry. They also understand that an increase in face time with customers equals an increase in bottom line results. Telenotes has proven to reduce admin burden by 5 – 7 hours per week per sales rep.

INDUSTRIES SERVED

Field Service Technicians

Field technicians keep the country running on many levels. Either in the field, or in an industrial plant, service technicians are critical to ensuring that valuable time is not lost due to equipment failure or unexpected shut downs. Their skill set is in discovering either current or potential issues, resolving those issues, and keeping systems running smoothly.
One aspect that is not typically welcome by these individuals is the need to keep detailed, accurate and timely track of the inspections and tasks they perform. In many instances computer keyboards are an unwelcome intruder to their time and talents. Entering a day’s worth of technical tasks performed is contrary to what they are trained to do each day.

Field technicians who use Telenotes find real value in our service because there is no need waste valuable time doing data entry on a computer. By simply dictating the details of the service performed, service technicians can easily convey important information in a timely manner. There is no need to decipher hand written service logs. Nor is there a need to put your techs through hours of computer data entry skill tests. Telenotes allows your technicians to simply dictate the details and get on to their next project.